In my previous post about our problems with Worldstrides (you can read that post here) I mentioned the fact that Worldstrides had been involved with a bankruptcy. I had found that information via a private members only message board. It may or may not be in error but apparently the post got the attention of Worldstrides themselves. It is amazing to me that a blog that gets only 3 visitors a week would set off alarms at a small travel agency (Worldstrides only has 300 employees worldwide, hardly a large corporation) Because of that post I got a long 5 paragraph email from Mr. Martin, one of the VP's at Worldstrides trying to "correct" my blog post.
In answer to that email I will "correct" the word bankruptcy with a link to a court document that goes into great detail about how Lakeland Tours (which is what Wordstrides use to be known as) debts mounted up and how Worldstrides was formed under questionable dealings. You can see that document in full here. You can form your own opinion about Worldstrides after reading that.
Next I would like to mention that Mr. Martin prided himself in the fact that the Better Business Bureau of Richmond, VA gave Worldstrides an A+ as a rating. That is indeed true but on the same page they (the BBB) mention the 18 complaints against the company, in the last 36 months alone that were "resolved" (it was not mentioned how they were "resolved")
Another website also listed complaints against Worldstrides and you can see them at this link.
Mr. Martin's email goes on to mention the fiasco with the Bush inauguration which I had mentioned in the prior blog post. He said and I will quote him here, "During the inauguration program we provided an additional 1-2 days of lodging, meals, sightseeing, and transportation for over 1,000 students affected by both security and weather issues. This was done at no additional cost to the participants." Since I have no way of knowing if that is true or not I will give you a link to the news article that started of of this and let you decide. Here is the news article. Of course Worldstrides did not give out refunds to those kids, why am I not shocked. They like to keep what ever money comes their way and they stick to their no refund policy - they kept my money didn't they.
That is not all the news I have on them. Stay tuned for the next installment because there is more!
Those people at Worldstrides should have given me my money back. Now they will get lots of unwanted and free publicity.